Private Trip to Hangzhou from Shanghai by Bullet Train

This was a personalised tour for a family of 4 with our own guide and vehicle. The guide spoke excellent English, was very informative about the cultural aspects of our destination and took excellent care of my family (that included 2 young kids). Would highly recommend this tour operator.

I highly recommend this trip. Hangzhou is a gorgeous part of China. Our guide Martin was awesome and made the entire adventure fun and carefree. We were picked up at our hotel, driven to the train station, and assisted on the bullet train for the trip to Hangzhou. Once there, we were picked up by private vehicle as we completed our visits to each site. Rather than stand in line or wait for a cab, as soon as we were done visiting a site, a car drove up, we got it, and we headed to next destination. It really was seamless. Martin also provided lots of information about places we were visiting.

We are a group of four from Australia. It was our first trip to Hangzhou. Before making our decisions, we had done some research and read about Hangzhou. During this tour, we had covered - UNESCO World Heritage site, West Lake, tea farm and sample the village lunch, lastly the Hefang Street. These places are beautiful and truly met our expectations. Sunny was our tour guide. She did a fantastic job and made this tour effortless and stress-free. She took the initiative in contacting us even before the start. Sunny is fluent in English and knowledgeable. Her bubbly character made all of us very comfortable. Our experiences were excellent from start to end. When visiting China, do not missed out Hangzhou. We highly recommend Sunny Tour.

It's simple: Do not think, just book this tour you won't regret it. We visited very beautiful places and had a very nice meal. Although I was very skeptical about Asian food in general, she persuaded me to try chicken feet and many other things. I now can confirm that the dishes really tasted great. :- At least for me it seems that the Chinese dishes have in terms of tastes even more in common with Swiss ones than with many other European meals, although I didn't expect that. So it was a perfect experience in which I also could learn very much about the Chinese society and public transportation system. And one word for her organisational talent: It was incredible how smoothly she all the transportation and visits handled. And for those who are still considering the booking: I was after three tours with them able to use the Chinese metro network, the bicycle renting service, the Chinese keyboard on my phone to send some simplified Chinese characters around the world, .... What else could you possibly expect after such a short period of time?

My wife and I decided last minute to take this tour and we had a quick response from Viator rep. Ms. Sunny. She was very professional and detail oriented tour guide. She even taken care of our special request for a vegetarian diet. Fro hotel to rail station and from there to sites in Hangzhou and back to hotel was a wonderful experience. Sunny was like a family member and took us around and gave us the history lesson of every site. We enjoyed the tour and will highly recommend the Viator and guide Sunny.